LogoNC Tax Foreclosure Tracker

Privacy Policy

Last Updated: February 11, 2025

1. Introduction

NC Tax Foreclosure Tracker ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Create an account: Name, email address, password
  • Subscribe: Billing information (processed securely by Stripe)
  • Use the Service: Property searches, favorites, notes, saved searches
  • Contact us: Email correspondence, support requests

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • Usage data: Pages viewed, features used, time spent
  • Device information: Browser type, operating system, IP address
  • Cookies: Session cookies for authentication and preferences
  • Log data: Access times, error logs, performance data

2.3 Third-Party Data

We collect publicly available property information from:

  • North Carolina county websites
  • Public foreclosure notices
  • Court records
  • Third-party foreclosure listing services

3. How We Use Your Information

We use your information to:

  • Provide the Service: Account management, property tracking, search functionality
  • Process payments: Billing, subscription management (via Stripe)
  • Send notifications: Property alerts, account updates, service announcements
  • Improve the Service: Analytics, bug fixes, new features
  • Customer support: Respond to inquiries and resolve issues
  • Legal compliance: Comply with laws and regulations
  • Security: Prevent fraud and unauthorized access

4. How We Share Your Information

4.1 We DO NOT Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We share information with trusted service providers who help us operate the Service:

  • Stripe: Payment processing (see Stripe's Privacy Policy)
  • Railway: Hosting and infrastructure
  • Supabase: Database services
  • Google Maps: Geocoding and mapping services

4.3 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes (subpoenas, court orders)
  • Protect our rights and property
  • Prevent fraud or illegal activity
  • Protect the safety of users or the public

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Security

We implement security measures to protect your information:

  • Encryption: HTTPS/TLS for data in transit
  • Secure storage: Encrypted database storage
  • Access controls: Limited employee access to personal data
  • Password security: Hashed and salted passwords
  • Regular updates: Security patches and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details

6.2 Data Deletion

You can request deletion of your account and personal information by:

  • Canceling your subscription
  • Contacting support@nctaxdeeds.com

Note: We may retain certain information as required by law or for legitimate business purposes (e.g., billing records, fraud prevention).

6.3 Marketing Communications

You can opt out of marketing emails by:

  • Clicking "unsubscribe" in any marketing email
  • Updating your notification preferences in account settings

Note: You cannot opt out of transactional emails (e.g., billing notifications, security alerts).

6.4 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

  • Right to know what personal information we collect
  • Right to delete your personal information
  • Right to opt-out of sale of personal information (we don't sell data)
  • Right to non-discrimination for exercising your rights

6.5 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR:

  • Right to access your data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

7. Cookies and Tracking

7.1 Essential Cookies

We use essential cookies for:

  • Authentication and session management
  • Security and fraud prevention
  • Remembering your preferences

7.2 Analytics

We may use analytics tools to understand how users interact with our Service. You can disable cookies in your browser settings, but this may affect functionality.

8. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide the Service
  • Required by law (e.g., tax records for 7 years)
  • Necessary for legitimate business purposes

After account deletion, we may retain anonymized data for analytics and service improvement.

10. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers.

11. Third-Party Links

Our Service may contain links to third-party websites (e.g., county websites, court records). We are not responsible for the privacy practices of these sites. Please review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Displaying a notice in the Service

Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

Email: support@nctaxdeeds.com
Website: https://nctaxdeeds.com

14. Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at: privacy@nctaxdeeds.com

By using NC Tax Foreclosure Tracker, you acknowledge that you have read and understood this Privacy Policy.